Privacy policy

Privacy policy

Last updated: April 13 2026

At Thermizoo™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you when you:

  • Place an order on our website

  • Subscribe to our newsletter

  • Contact us via email or forms

  • Participate in promotions, surveys, or giveaways

The types of information we may collect include:

  • Name and contact details (email, phone number, mailing address)

  • Payment information (processed securely by our payment provider)

  • Shipping and billing information

  • Purchase history

  • Browser and device information

  • Feedback or survey responses

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders, returns, or inquiries

  • Send marketing communications if you opted in

  • Improve our website, products, and services

  • Prevent fraudulent transactions and protect our business

  • Comply with legal obligations

3. Email Communications

We may send you transactional or support emails only from our official email addresses:

Important: Any email or message claiming to be from Thermizoo that is not sent from one of these 10 official addresses is unauthorized and fraudulent.

  • We are not responsible for any illegal activity, fraud, phishing, or requests for personal information or money received from unauthorized emails.

  • Customers should always verify that emails originate from the addresses listed above before taking any action.

4. Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share information with trusted third parties who help us:

  • Process payments

  • Ship orders

  • Improve our website and services

  • Conduct marketing (only if you opted in)

All third parties are required to protect your data and may only use it for the purposes we specify.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Customize content and advertising

You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your data

  • Request deletion of your personal data

  • Opt-out of marketing communications

To exercise any of these rights, please contact us at:

📧 opinions@thermizoo.com

7. Data Security

We implement industry-standard security measures to protect your personal information. While no online system is 100% secure, we work hard to protect your data against unauthorized access, disclosure, or misuse.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies separately.

9. Children’s Privacy

Thermizoo does not knowingly collect information from children under 13 years old. If you believe your child has provided personal information, please contact us, and we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, contact us at: